Lumena Ltd is a London-based well-established and reputable commercial cleaning contractor. We pride ourselves to offer the best possible quality and our operatives always provide the highest standards of cleaning and building services. We do really care for both our Clients and our employees. All our employees undergo 2 month induction training prior to commencement of work. The training includes not only cleaning techniques, operation of machinery, COSHH, Risk Assessment, Health & Safety but also Time Management Techniques and Customer Service. We believe that the best advert is a professional employee. We treat everyone as we would like to be treated with professionalism and polite manners.
Here are the benefits working with us:
- Reliable and Reputable
- Fully Insured
- We have cleaners 24hrs on call
- We have Reporting Policy - cleaners report all faults they finding a property being cleaned
- We have The Environment Protection and Recycling Policy
- We have Health and Safety Policy
- We have Risk Assessment Policy
- We have Code of Conduct and Monitoring Policy for all our employees
- We have Data Protection Policy
- All cleaning jobs supervised
- Quality Control Procedures
With all our services:
- We can provide a free of charge estimate at the location.
- We can supply materials and equipment upon request.
- We have 24/7 Helpline 0 844 335 0625
- We offer 24/7 pre-booked service
- We use our own environmentally friendly products wherever possible.
- Members of FSB & SCSF , Prince's Trust
- NatWest Mentor provides us with Health & Safety and Employment Law procedures and Insurance
- All our employees have to adhere to a strict nationally recognized induction training program including the following: Theory & Practice of Cleaning Liquids & COSHH, Methodology of Cleaning, Operation of Cleaning Machinery & Equipment, Health & safety, Risk Assessment, Code of Conduct, Code of Practice, Personnel Procedures: Statements of Particulars, Employee Entitlements, Disciplinary Procedures, Operational Policies & Procedures.
- Lumena Ltd staff turnover is significantly below the industry's average achieved by recognizing and rewarding hard work of all our employees. We have a very clear Promotion Policy and award scheme that rewards good practice of our operatives. We believe that growing the company is to grow people.
We really care for the environment. At Lumena Ltd we're:
- cutting chemicals and water use with eco-friendly cleaning technology (i.e., microfiber, e-cloth)
- recycling - and helping your business to do the same
- aiming for even higher environmental standards - we're working towards ISO 14001
- using advanced software for e-billing and e-credit control to lower our carbon footprint
Lumena Ltd is committed to reducing waste and complies with all relevant legislation
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